Last updated: May 2026
1. Who we are
This website is operated for Bodelwyddan Residential Care LTD. For privacy matters, website enquiries or questions about how your information is used, please contact us using the email, phone number or postal details shown on this page.
2. Information we may collect
When you use this website, we may collect information that you choose to send to us, including your name, email address, phone number, enquiry subject and message. This usually happens when you complete a care enquiry form, email us, call us, or ask about arranging a visit or availability.
We may also collect limited technical and usage information through tools such as Google Analytics, Google Tag Manager and Google Search Console. This can include pages visited, approximate location, device type, browser type, referral source and website performance information.
3. How we use your information
- To respond to care home enquiries from families, representatives and website visitors.
- To help arrange a conversation, visit or follow-up about residential care in Rhosneigr, Anglesey or nearby North Wales areas.
- To understand how visitors find and use our website, so we can improve the website and make information easier to access.
- To maintain website security, performance and accessibility.
- To meet any legal, regulatory or administrative obligations that apply to us.
4. Legal basis for using information
We use enquiry information because it is necessary to respond to your request or because we have a legitimate interest in communicating with people who contact the care home. Where optional analytics cookies are used, we rely on your consent. You can manage cookie choices through the website cookie banner or your browser settings.
5. Google Search Console, Analytics and Tag Manager
We use Google Search Console to understand how this website appears in Google Search, such as search queries, pages shown in search results and technical indexing information. Google Search Console does not provide us with the names or contact details of individual search users.
We may use Google Analytics and Google Tag Manager to measure website visits, page performance and enquiry activity. These tools help us understand which pages are useful for families searching for a care home, residential care home or elderly care information in Rhosneigr, Anglesey and North Wales.
6. Sharing your information
We do not sell your personal information. We may share information with trusted service providers who help operate the website, process form submissions, provide analytics or maintain website functionality. These providers should only use the information for the service they provide to us.
7. How long we keep information
We keep personal information only for as long as needed for the purpose it was collected, including responding to your enquiry, managing follow-up communication, maintaining business records, meeting legal obligations and protecting our legitimate interests.
8. Your rights
Depending on the circumstances, you may have rights to request access to your personal information, correction of inaccurate information, deletion, restriction, objection, portability, or withdrawal of consent where consent is used. To make a request, contact us using the details on this page.
9. Cookies
Our website may use essential cookies and optional analytics cookies. For more detail, please read our Cookie Policy.
10. Updates to this policy
We may update this Privacy Policy from time to time to reflect changes to the website, the services we use, or applicable requirements. The latest version will be published on this page.